FAQ
FAQ2018-06-15T16:34:45+00:00

Frequently asked questions

What is the leading time for production?2018-06-08T02:28:15+00:00

Samples: Samples can be sent with 48 hours after payment.

Bulk orders: No more than 60,000 pairs, the producing time is about 2 weeks.

Are your lashes cruelty free?2018-06-08T02:28:15+00:00

Yes they are.  The silk lashes are made of synthetic silk, which is not even animal hair, so it’s totally cruelty free.

The mink hair is sanitized and harvested cruelty free, and we can send a copy of the certificate of cruelty free to our customers along with the bulk order.

What are the payment terms?2018-06-15T16:31:54+00:00

Muses Lashes accept Paypal, western Union and TT. Any other payment way you prefer, we can talk then.

Do you provide samples?2018-06-08T02:28:15+00:00

Yes, you can order samples firstly to check the quality, it is $3 per pair for sample fee, and usually about $30 for shipping cost. The sample fee will be returned after bulk orders.

What are the ways of shipping?2018-06-15T16:30:40+00:00

Muses Lashes mainly use express, such as DHL, UPS, Aramex, and FedEx; and we work with shipping agency for shipping by air and by sea.

What is the MOQ?2018-06-08T02:28:15+00:00

Lashes: The MOQ of lashes is 500 pairs, and you can have maximum 5 different lashes styles, 100 pairs each.

Do you do custom packaging?2018-06-08T02:28:15+00:00

Yes we do custom packaging, and the MOQ is 500 boxes.

What is the difference between mink lashes and silk lashes?2018-06-08T02:28:15+00:00

Mink lashes are made of mink hair which is animal hair.

Silk lashes are made of synthetic silk hair, which is thinner, so the silk lashes can be softer and lighter.

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